This is a historical record of all calls of that account. The admin has the provision to filter the call log based on the dates.

Also Admin can filter the call based on the Call type. When user search the call log based on call type, the call log will be filtered based on the keyword. Eg: If user search for “incoming”, then all incoming calls within the selected date range will be displayed.

Download Call Log

Call log can filtered and downloaded to local system, when user clicks on Save as Excel button.

Block Numbers

If the admin wants to block calls from certain incoming DIDs, then in the “From” column of call log, under the number there will be a button which will allow user to block that number. Admin can unblock the number from block list under account settings page.

Play and Download Recordings

If the call recording is enabled for the account, then all calls (Incoming/Outgoing) will be recorded. Admin will be able to play and download the recordings from the call log. Admin can enable call recording from dashboard.